PRIVACY POLICY

Last Updated: November 19, 2025

Your privacy and trust are important to us. This policy explains how we use and protect your personal information.

1. Information We Collect

We may collect:

  • Name, email, phone number

  • Billing & shipping address

  • Order details

  • Device information, IP address, cookies

  • Payment info (processed securely by third-party providers)

2. How We Use Your Information

  • To process and deliver orders

  • To send order updates and tracking

  • To improve website performance

  • To detect and prevent fraud

  • To offer customer support

We never sell your personal information.

3. Payment Security

We use secure third-party payment processors (Shopify, PayPal, etc.).
We do not store credit card details.

4. Cookies

We use cookies to enhance shopping experience and analyze website performance. You can disable cookies anytime in browser settings.

5. Third-Party Services

Some third-party tools (analytics, payment gateways, shipping providers) may collect data under their own policies.

6. Data Protection

We implement industry-standard security measures to protect your personal information.

7. Your Rights

You may request to:

  • Access your data

  • Correct your information

  • Delete your data

  • Opt out of marketing emails

Contact: Overlookframes@gmail.com

8. Policy Updates

We may update this policy occasionally. Any changes will be posted on this page with a new “Last Updated” date.